Privacy & Consent Policy

1. Introduction

This Privacy Policy outlines how Premier Investigations & Forensics LLC, doing business as Elite Digital Forensics (“we,” “our,” “us”), collects, uses, discloses, and protects your personal data when you visit and use our website [EliteDigitalForensics.com] (the “Site”). By using the Site and submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the terms outlined herein.

2. Information We Collect

We collect the following types of information when you visit and interact with our Site:

  • Personal Information: This includes, but is not limited to, your name, email address, phone number, and any other details you provide when submitting a contact form or engaging with our services.

  • Automatic Data Collection: We collect certain data automatically when you visit the Site, including:

    • IP addresses and general location data,
    • Cookies to track website activity and user preferences,
    • Browser type and version, and
    • Device identifiers and operating system.

3. Use of Cookies

We use cookies and similar tracking technologies to monitor user behavior on our website, enhance user experience, and gather information on how visitors use the Site. Cookies may also be used for analytical purposes to understand website traffic and to improve our services. You can adjust your cookie settings in your browser if you do not wish for cookies to be used.

4. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and provide the services you have requested,
  • To send you important information about our services, including updates and relevant offers,
  • To improve and optimize the Site based on user behavior and analytics,
  • To comply with legal obligations, and
  • To prevent fraudulent activity and protect the integrity of our services.

5. Consent to Be Contacted

By submitting your contact information via any form on our Site, you agree to be contacted by Premier Investigations & Forensics LLC d/b/a Elite Digital Forensics in relation to the services you have inquired about. This may include phone calls, emails, or other communications related to your inquiry and any follow-up marketing communications unless you opt-out of such communications.

6. Data Security and Disclaimer of Liability for Breaches

We take reasonable steps to protect the personal information you share with us from unauthorized access, disclosure, or misuse. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

By submitting your information, you agree to waive, release, and hold harmless Premier Investigations & Forensics LLC, d/b/a Elite Digital Forensics, from any liability in the event of unauthorized access, data leakage, or data breaches beyond our control.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Third-Party Services

We may share your information with trusted third-party service providers to facilitate our services, process payments, and support the functionality of the Site. These third parties are required to protect your information and use it solely for the purpose of providing the requested services.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict the processing of your data. If you wish to exercise any of these rights, please contact us at [Contact Information].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, and the effective date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us directly. 

Terms

Terms General 

1. Introduction

Welcome to Elite Digital Forensics. By accessing or using our services, you agree to be bound by these Terms and Conditions.

2. Services

We offer professional digital forensic investigations in accordance with industry standards using state-of-the-art tools and software. While we guarantee to conduct a thorough and professional investigation, we cannot guarantee the outcome, success, or positive findings of any investigation.

3. No Guarantee of Results

Elite Digital Forensics does not guarantee the outcome of any investigation. Despite our proven track record of success, each case is unique, and the results may vary. We cannot promise positive findings or the identification of specific evidence.

4. Confidentiality

We are committed to maintaining the confidentiality of all client information. All data and information provided to us will be handled with the utmost care and security.

5. Turnaround Time

The average turnaround time for case completion is 30 days. However, the duration may vary based on the number of devices or the amount of data involved in your case. We will keep you informed of any delays or extensions required.

6. Client Cooperation

Clients are required to provide all necessary information and access to devices for the investigation to proceed efficiently. Failure to provide requested information may result in delays or incomplete investigations.

7. Fees and Payments

All fees for services are as agreed upon at the time of engagement. Payment plans are available for certain services and must be adhered to as per the agreed schedule. Taxes are not included in the quoted prices and will be added as applicable.

8. Retainer Policy

A retainer fee is required before the commencement of any investigative services. This fee is non-refundable and covers the initial phase of the investigation.

9. Additional Services and Costs

Any additional services requested beyond the initial scope of the investigation will incur extra charges. Clients will be informed of these charges in advance.

10. Reporting

Clients will receive a detailed report at the conclusion of the investigation. This report will include findings, analysis, and any recommendations for further action.

11. Limitation of Liability

Elite Digital Forensics shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.