1. How much does digital forensics cost?

The cost of digital forensics services can vary widely based on the complexity of the case, the volume of evidence, number of devices, data, or accounts involved. For more straightforward personal cases, prices can range from $750 to $2,500 per case. Legal and business cases can range anywhere from $2,500 to $5,000. At Elite Digital Forensics, we frequently offer monthly specials and discounts to make our services more accessible. Contact us to book a FREE consultation to learn more about our current promotions and how we can assist you.

2. Can I book a free consultation?

Yes, each month we offer a limited number of free, no-hassle consultations. Please use our calendar to book your free consultation. Google Calendar: https://calendar.app.google/KNtmcwhS71MogRsKA

3. What services does your company offer?

We provide professional digital forensic services to individuals, lawyers, law firms, and small to medium businesses. Our services include computer forensics, cell phone forensics, hacking investigations, data compromise investigations, cyber breach investigations, audio/video forensics and enhancement, malware/spyware investigations, cell site and cell tower mapping, email forensics, social media forensics, cyber investigations, employee misconduct investigations, device audits, distracted driver forensics, CSAM defense investigations, and forensics for criminal and civil cases.

4. Do you have payment plans?

Yes, we provide a variety of payment plans and options to help everyone access our services.

5. Who do you serve?

We believe everyone should have access to elite digital forensic support. We provide services to individuals, lawyers and law firms, and businesses of all sizes.

6. How long does a digital forensics investigation take?

We strive to complete all cases within 30 days (excluding cyber breach cases). However, the duration can vary depending on the amount of data involved or if we are required to wait for third-party data. We always aim to keep you informed about the status of your case and any potential delays.

7. Can my evidence be used in court?

Yes, all the tools and equipment we use have been rigorously vetted through NIST tool testing to ensure that any evidence collected can be introduced in court with confidence.

8. Do you provide expert testimony?

Yes, we are subject matter experts in digital forensics and have extensive experience providing testimony in various legal proceedings. Our experts are well-equipped to support your case with credible, court-admissible evidence.

9. What are your business hours and contact info?

Our business hours are Monday through Friday, from 8 AM to 5 PM (EST). During these hours, our team is available to assist you with any inquiries and provide updates on ongoing investigations. Our main forensic lab and corporate headquarters are in Daytona Beach, FL. Our office phone number is (833) 292-3733.

10. Where are you located?

While we provide services across the country due to the remote nature of cyber forensic investigations, our corporate office and main forensic lab are located in Daytona Beach, FL.

11. Where do you provide services?

While our headquarters is located in Florida, we provide services nationwide via online and remote platforms and tools. In addition, evidence can be emailed or mailed to our forensic laboratory for analysis.

12. Will I have to mail my device to you?

Yes, for most cases, we will need you to mail the device to our main lab for forensic data extraction or to create a forensic copy of the data. We typically only need the actual device for a few business days and will mail it right back to you once this step is completed.

13. Do you offer remote data extractions?

Yes, we can acquire data remotely, but it requires some setup and is based on the specific device in question.

14. Is my case data confidential?

Yes, all case data is kept strictly confidential and will not be shared with anyone but you, your attorney, or your designated representative.

15. Is my data secure?

Yes, all case data is stored on encrypted servers or in locked evidence lockers at all times.

16. How long do you keep my data?

All data is securely stored for 60 days after the completion of your case. After the 60-day retention period, all data, including case reports and device extractions, is securely wiped and permanently destroyed.

17. Can you guarantee success?

We offer professional digital forensic investigations in accordance with industry standards using state-of-the-art tools and software. While we guarantee to conduct a thorough and professional investigation, we cannot guarantee the outcome, success, or positive findings of any investigation. Despite our proven track record of success, each case is unique, and the results may vary. We cannot promise positive findings or the identification of specific evidence. The evidence always dictates the investigation and the direction it goes. Sometimes we encounter roadblocks such as VPNs, proxies, encryption, and other unforeseen circumstances.

18. Can you recover deleted data?

Yes, we can recover deleted data from computers, cell phones, and other mobile devices. However, the recovery of deleted data is a very dynamic process and depends on the make and model of the device, the operating system, and how long ago the data was deleted. It can also depend on how often the device has been used since the data was deleted.

19. Are you licensed and insured?

Yes, we are fully licensed and insured to provide services.

20. Are you experienced?

Yes, our experts have been working in the field of cyber forensic investigations for over 20 years and hold numerous industry-standard certifications as well as higher-level degrees in digital forensics. Our experts have testified in state and federal courts as subject matter experts in the field.

21. What are the steps involved in Digital Forensics?

• Step 1: Forensic Data Extraction and Forensic Copy Creation: The first and most important step in a cyber forensic investigation is the forensic data extraction, or the creation of a forensic copy of the data from the involved digital devices or cloud accounts. This step involves using specialized forensic tools designed to access and copy all data from devices such as cell phones, computers, or cloud accounts, including email and iCloud. Our primary objective is to ensure that as much data as possible is meticulously extracted or copied without any alteration or manipulation. This process is executed in a forensically sound manner, which is crucial for maintaining the integrity of the evidence. We aim to complete this step as quickly as possible to return your device to you, usually within 5-7 business days.
• Step 2: Data Review: Once we have a forensic copy of all the data from the device or account, we use specialized forensic tools to parse and prepare the data for review. During this step, all data is categorized and put into a user-friendly format for review by you, your legal team, or our examiners. This is when evidence is documented, reports are made, and timelines are created. The duration of this step can extend to 30-45 days or more, contingent upon the number of accounts or devices involved and the volume of data associated with each.

Feel free to reach out if you have any additional questions or need further clarification on any of our services!